Privacy Policy
Jiujiang Shichen Hardware Products Co., Ltd. (“Shichen Hardware”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of our global business partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your technical and personal information when you visit shichenhardware.com or interact with our factory direct services.
1. Information We Collect
We strictly collect business-oriented information necessary to process wholesale inquiries, custom OEM/ODM orders, and provide technical support:
- Inquiry & Contact Data: Name, professional email address, WhatsApp number, company name, country/region, and specific RFQ details submitted via our inquiry forms.
- Technical & Browsing Data: IP address, browser type, device information, operating system, and page interaction metrics collected automatically via standard cookies to improve site user experience.
2. How We Use Your Information
All information collected is strictly utilized for legitimate business operations and client service optimization:
- To prepare and deliver factory quotations, product catalogs, and custom hardware engineering proposals.
- To communicate directly regarding sample processing, bulk order production schedules, and shipping logistics.
- To respond to direct business inquiries submitted via Email, WhatsApp, or WPForms within 12 hours.
- To maintain website security and optimize technical performance.
3. Non-Disclosure & B2B Data Security
We recognize the sensitive nature of custom hardware designs, OEM specifications, and commercial sourcing data. Shichen Hardware will never sell, rent, or trade your personal or business information to third parties or marketing agencies.
Your data is strictly restricted to our internal international trade sales and technical engineering teams. Third-party access is limited exclusively to essential service providers (such as international freight forwarders and secure web hosting services) operating under strict confidentiality agreements.
4. Cookies & Analytical Technologies
Our website utilizes basic functional cookies and anonymous web analytics to analyze traffic patterns and enhance navigation efficiency. You can control or disable cookie preferences directly through your web browser settings without affecting your ability to submit RFQ forms.
5. Your Rights & Data Control
As a global client or site user, you hold full rights regarding your stored business communication records:
- Request access to or copies of the business contact information we hold for your account.
- Request immediate correction of updated business details or complete deletion of your contact records from our direct outreach list.
6. Privacy Inquiries & Direct Contact
For any questions regarding this Privacy Policy, technical data protection, or custom hardware Non-Disclosure Agreements (NDA), please contact our compliance team directly: